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Thread: buttons on site dont all show up

  1. #1
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    buttons on site dont all show up

    i tried to order a plasma cutter but not all the buttons show up just boxes with x's in them and wasnt able to finish order so I call and they said everyone was buisy so they would call me back. been hours... not very patient. does anyone know if it is the longevity site or do i need a download on my brouser to see all the buttons?

  2. #2
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    Hello Steve,

    I am sorry you got that response. I am going to have sales contact you immediately. Also, what button is missing? On the check box screen - there is a continue button. By checking the box and clicking continue, you automatically add the accessories.

    Was there a continue button missing?

    Thanks,

    simon
    Last edited by LONGEVITY; 02-24-2010 at 04:56 PM.
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  3. #3
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    all the buttons accrost the top and the 2 at the bottom I could tell they were there because the web address appeared when I dragged the mouse accost the spot could be yours or my computer. got the call within a minuet thanks looking forward to getting the lp-70

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    I forgot to say at the checkout page

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    Clear your browser cache and try again. I just checked the site and the buttons are all there for me.
    Units owned
    Longevity WeldPro LS200PI (IGBT)
    Force Cut LP80 plasma cutter
    Longevity auto dark welding helmet

    Atlas 10x36" lathe
    Craftsman 5HP 30 Gal compressor
    Home made CNC router/plasma/hot wire foam cutting table powered by Longevity Force Cut LP80
    Home built aluminum foundry, HF 4x6 bandsaw, O/A torch

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    Steve,

    At the checkout page, there should either be continue or place order. I checked in both explorer and firefox and it is there. I recommend hitting F5 while holding Ctrl or control to refresh your browser manually. Since the button is an image, it can happen.
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    i've already ordered so it doesnt really matter to me, but I went to the page and tried. it did not work. I got a security message--so it may be in my security setting

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    I got it to work it was the security setting.twothumbsup

  9. #9
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    Quote Originally Posted by stevehayes758771 View Post
    i've already ordered so it doesnt really matter to me, but I went to the page and tried. it did not work. I got a security message--so it may be in my security setting

    Steve,

    What security message was it? I want to make sure our programmers are aware of this issue so that others do not encounter this problem.

    Thanks in advance.
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  10. #10
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    It wasn't the site that was the problem, he had his browser security set too tight.
    Units owned
    Longevity WeldPro LS200PI (IGBT)
    Force Cut LP80 plasma cutter
    Longevity auto dark welding helmet

    Atlas 10x36" lathe
    Craftsman 5HP 30 Gal compressor
    Home made CNC router/plasma/hot wire foam cutting table powered by Longevity Force Cut LP80
    Home built aluminum foundry, HF 4x6 bandsaw, O/A torch

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